Refund Policy
Here’s a professional and customer-friendly Refund Policy description for your Shopify store, Trendspk:
Refund Policy
At Trendspk, customer satisfaction is our top priority. We understand that sometimes things may not go as planned, and we are here to make things right. Please review our refund policy to understand how we handle returns and refunds for your purchases.
Returns
We accept returns within 30 days of your purchase. To be eligible for a return:
- The item must be unused, in its original condition, and in the original packaging.
- Proof of purchase is required (e.g., receipt or order confirmation email).
Certain items are non-returnable, including [specify any exclusions, such as personal care products, sale items, or gift cards].
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed within [insert timeframe, e.g., 5–7 business days].
- Refunds will be issued to the original payment method.
Please note that shipping costs are non-refundable unless the return is due to an error on our part.
Exchanges
We only replace items if they are defective or damaged. If you need an exchange, please contact us at [your email address] within [insert timeframe, e.g., 7 days] of receiving your item.
How to Initiate a Return
To initiate a return, please contact us at [your email address] with the following details:
- Your order number
- A brief description of the issue
- Photos (if applicable)
Our customer support team will guide you through the next steps.
Contact Us
If you have any questions or concerns about our Refund Policy, feel free to reach out to us at trendspk.store5@gmail.com
At Trendspk, we are committed to providing a seamless shopping experience. Thank you for choosing us!
Feel free to customize it further with your specific return period, email address, and any exclusions.